Why the business “flakes out”
In the website design industry there are 2 problems:
The designer will flake out – This probably doesn’t occur as often as a customer flaking out but it sure does happen. There are 3 reasons why a website designer will quit a job or lose a job…
Don’t know what they are doing – Yes, they don’t know what they are doing. Just because they say they know how to design a website doesn’t mean they know how to do every part of it. There is too much to learn in designing websites. Many web designers are not honest about what they can do so they get stuck when doing the website because they are not honest from the beginning and that’s why they fail.
Bad Communication – Bad communication is a big part of why web designers lose a job. A web designer will try to merge his ideas with the customer and when the customer strictly knows what he/she wants then it becomes a problem. Websolutioncentre believes that if a customer comes and knows exactly what they want, then that is exactly what they shall get. When we design websites we don’t force anything but we make suggestions instead. Many designers think they know what you want but that is a lie. If you have ever gone on a website design website and seen the quote “We know what you want” please don’t believe them. This is all but a scheme to make you feel better. No designer knows what a customer wants because they don’t have their brain. It’s quite simple!
The customer won’t tell them what they actually want – This happens very often and is somewhat very similar to bad communication. Many customers that come to us will say “just build it” so we start building it and the customer is not happy with the website design. They said to just build the website without any specifics, so as a designer we build it to the best of our abilities. After we build the website the customer wants all sorts of changes or just wants it redone. Customers have no idea how frustrating it is to establish a beautiful piece of work and then have it remodify it all over again especially when the customer did not tell you the specifics. This is why Websolutioncentre uses a questionnaire that will determine the look and feel of your website design. Our san diego website design company uses methods to get rid of the fluff and make sure the project gets done. Without having a questionnaire filled out by clients there is no way a client can interpret their idea of their own business image. Another problem is that the customer will think they told you what they want but didn’t. Many times when designing a website for our clients they had told us they wanted a slideshow with this amount of pictures. So we do the slideshow and later on the customer says they want them in this order and this size. We just created a wonderful slideshow and have to re-do the slideshow all over again. A lot of designers will complain because the customer isn’t doing their part and we don’t blame them. Sometimes projects of websites are dead for a while because the customer hasn’t had the time to give us the stuff we need.
The customer will flake out -This probably happens more than the designer flaking out. A man does what a man does and that is to provide unlimited wants with limited resources.
Not Serious - The customer flaking out 95% of the time is because they weren’t serious about designing a website from the start. As a website designer we know that 75% of our clients we get aren’t serious buyers because lets face it many humans are impulsive when it comes to wants and needs. Our website design process prevents any type of customer ripping off our time by having a 50% payment at the beginning and a questionnaire that is mandatory to fill out.
Busy - Every website designer has run into an extremely busy business man. This person is always doing things related to his/her business that she forgets all about the person who is waiting to complete their job. A website design person will typically wait to get called back after a certain period.
Not enough money - If business people don’t have money then certainly us website design people in the industry don’t! Websolutioncentre often runs into people who run out of money and can’t receive final payment. Typically what happens in this situation is the customer drops the project because their business has failed or their wallet. This hardly ever happens ,but Websolutioncentre hopes this economy gets better so that it doesn’t increase!
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